Newsletters – Pinpointing Reader’s Interests – part 1

Newsletters – Pinpointing Reader’s Interests – Part 1 6th October 2009

Understanding your readers’ likes and dislikes is the only way to create a newsletter targeted to them. If you know your readers’ hot buttons, you know the type of content that will attract them. If you know demographic data, such as their ages, where they live, their education level and so on, you know the design techniques and writing styles that will appeal to them.

Anything less is a shot in the dark. Yes, you might connect a time to two but only by pure chance. This chapter covers how to find out more about your readers by surveying them, as well as how to use ongoing reader feedback to keep your newsletter on track.

Ask yourself three questions when designing your survey:

1) Whom am I going to survey?
2) What am I going to ask?
3) How am I going to ask it?

Its time to do some scouting….

Find Those in the Know

The first step on your scouting mission is to find out what information is already available. Your trade association or an industry magazine should have demographic data such as age, sex and buying authority for your particular audience. Your fund raisers may already know the top five reasons why people support your cause. Even if a formal survey hasn’t been performed, top promoters can give you a general idea. This may be all you need. Your marketing department may know the publications people read. Going on a few sales calls, answering customer emails, or working in the booth at your next trade show is a great way to a fast start. You can also ask for feedback from salespeople.

Don’t underestimate informal methods. A person who has spent hours face-to-face with your supporters has knowledge that no survey in the world can assess.

Once you find out what’s available and what’s not, concentrate on whether or not you need to conduct a survey. Surveys are useful as you develop your newsletter, as well as for making changes as you go along.

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For more information on printing and graphic design please see some of our recent blog articles;

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