Newsletter Printing – Using survey results for improved promotions

Newsletter Printing – Using survey results for improved promotions – 15th October 2009
For most newsletter editors, there’s a great excitement in getting feedback from readers. Because many editors feel isolated from readers, returned surveys are a welcome change. But often, by the time all of the answers are in, editors are tiered of the survey and never implement the new suggestions. This is especially true if the replies showed nothing drastic to change.

What will you do with your results? First, they can serve as a way to understand your readers better. If you get an overwhelming negative response, it’s time to get back through the planning staged and evaluate your project, including your need for a newsletter.

Most results are supportive. However, with carefully scrutiny, you can find some good ideas to put to use. If your survey is an extensive data collection effort, you may want to involve a research firm or local college. Either one can computerize the data and generate statistically accurate results. Most surveys can be analysed by simply noting the number of people who answered each question certain way. Say you samples 210 people and received a 100% response. The results show 150 people skim the newsletter, 50 read it cover to cover, and 10 never read it. You can say with reasonable confidence that 71% of all readers skim the newsletter, 24% read it entirely, and 5% never read it.

You may want to analyse more than one question at a time. In a survey prepared by an event planner, respondents were asked the number of special events they held each year. They were also asked to check their type of business. This information was combined using a cross-tabulation chart to see which types of business held the most special events. The event planner then used the data to target her most active prospects.

Present the results of your survey as quickly as possible. Include a note in the next newsletter issue thanking those who responded. In addition, respond directly to the suggestions. Promptness enhances your image as a responsive organisation.

Regardless of the type of scouting you use, you’re going to learn about your readers. Although it may be frightening at first, leaving the shelter of your office and reaching out to discover more about your readers is an enlightening experience. Readers give you ideas you would never think up on your own, and knowing them better makes producing a newsletter more fun.

With this knowledge and confidence in hand, you can produce a newsletter that brings revenue into your organisation.

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For more information on printing and graphic design please see some of our recent blog articles;

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